Schroders Story
Creating a better future by investing responsibly for our clients
As a global investment manager, we help institutions, intermediaries and individuals meet their goals, fulfil their ambitions, and prepare for the future. But as the world changes, so do our clients' needs. That's why we have a long history of adapting to suit the times and keeping our focus on what matters most to our clients. Our corporate purpose is to invest actively and responsibly to create better futures for our clients.
Doing this takes experience and expertise. We bring together people and data to spot the trends that will shape the future. This provides a unique perspective which allows us to always invest with conviction. We are responsible for £726.1 billion (€840.5 billion; $899.4 billion) * of assets for our clients who trust us to deliver sustainable returns. We remain determined to build future prosperity for them, and for all of society. Today, we have 6,500+ people across 38 locations across Europe, the Americas, Asia and the Middle East who focus on doing just this.
We are a global business which is managed locally. This allows us to always keep our clients' needs at the heart of everything we do. For over 200 years and more than seven generations we've grown and developed our expertise in tandem with our clients' needs and interests.
*as at 30 Jun 2023
Our Values
Excellence: We want to excel at what we do. We continually strive to do better.
Innovation : We challenge how things are done and anticipate future opportunities.
Teamwork: We work as one team for our clients. We value the contribution of individuals and encourage healthy debate.
Passion: We share a deep-rooted enthusiasm for what we do. We demonstrate this through the dedication and energy we bring to servicing our clients.
Integrity: We build strong relationships based on trust and confidentiality.
Who we're looking for
All applicants must be ambitious, resilient and energetic. You'll need to show us you're a self-starter with ambition and a willingness to get involved.
The Client Service (CS) is part of the Client Group team and is overseen by the Head of Client Group. The Client Group team consists of various sub-teams, including Products, Marketing, Intermediary Sales, Insurance, Institutional Sales, and CS. The CS team provides internal coordination support to both the intermediary and institutional sales teams. The responsibilities span across several service areas, such as client onboarding, product onboarding, agreement review, account opening KYC, operation troubleshooting (transfer agency), Salesforce management, ongoing AML due diligence, trailer payment verification, and handling investor inquiries etc.
Purpose of your role
The role is required to provide active assistance with Client Due Diligence requirements. In addition, the role is required to provide immediate assistance to distributors for ad-hoc product requests.
Key Responsibilities
- KYC Database maintenance
- Prepare Daily Screening Review report and resolve screening alerts
- Follow-up investigations on WorldCheck hits, FSC penalty announcement, negative news
- Conduct Individual Screening and finalize Review report (ASL, MOEA changes etc)
- Ongoing AML/KYC Solution support
- To assist with ongoing FI sanction log, Financial Crime Mgmt Info
- To assist with regular AML requests from distributors (UBO & Senior Mgmt declaration, Internal Control Declaration)
- To assist with new AC opening KYC documentation
- To assist with ad-hoc requests from the regulator (inspection, survey, etc.)
- To assist with mandates related requests (Monthly Report Delivery, periodical review on portfolio list, investment book update etc.)
- To assist with product on-shelf requests
- To provide administrative support (document filing & scanning, expenses reports etc..)
Experience and Qualifications Required
- Good work ethic and good working attitude
- Good command of English
- Organization and prioritization skills
- Detail oriented and able to manage time efficiently.
- Be comfortable with a large volume of repetitive tasks.
- Proficiency with MS office applications (Word, Excel)
- SITCA license preferred